Pre-orders are estimated to ship on the date provided at the time of purchase. Please note that this is an estimated timeline, and unexpected delays may occur. We will notify you of any changes to the expected shipping date via email.

Once the pre-ordered items are in stock, they will be processed and prepared for shipment. Please allow 2-3 business days for processing before your order is shipped

All pre-orders are shipped via the shipping method selected during checkout. Delivery times will depend on your chosen shipping option and your location. Standard delivery times typically range from 5-10 business days after the order has been processed.

Refunds are only eligible for custom and ready-to-ship wig orders. Customers are responsible for returning the items to us. To receive a full refund, all items must be returned in perfect condition. Items that are not in their original condition will not qualify for a refund.

Hair extensions (including HD closures) and accessories are not eligible for refunds.

Glueless wigs are wigs designed to be worn without the need for adhesive, such as glue or tape, to secure them to the scalp. These wigs typically have adjustable straps, combs, or elastic bands inside the cap, which help hold the wig securely in place without damaging the natural hairline.

Glueless wigs offer a convenient, comfortable, and non-damaging option for people who want a quick and easy way to wear a wig. They are also ideal for those who prefer to remove their wig daily or avoid using adhesive products on their scalp.

The main difference between raw and virgin hair lies in the level of processing and overall quality:

1. Raw Hair:
– Completely unprocessed and unaltered from its natural state.
– Collected directly from a donor without undergoing any chemical treatments such as coloring, perming, or heat processing.
– Maintains its natural texture (wavy, curly, or straight) and cuticles are fully intact, aligned in the same direction.
– Typically lasts longer (up to 3 years or more with proper care) and offers more versatility in styling and coloring.

2. Virgin Hair:
– Hair that has never been chemically processed but may have undergone some minimal treatments, such as steam processing to enhance the curl pattern.
– Collected from a single donor and retains its natural cuticles, but may be slightly processed for consistency in color or texture.
– Still high-quality, but not as raw or untouched as raw hair. It can last 1-2 years with good care.

In summary, raw hair is completely untouched, making it the most natural and durable option, while virgin hair may undergo minimal processing but is still free from harsh chemicals.

Take advantage of our Klarna payment system, which splits your total into 4 equal payments.

Each wig purchase comes with a complimentary one-time maintenance pass, valid for use within six months of your purchase. This pass covers closure replacement, color touch-ups, wash and conditioning, and additional hair touch-ups if needed—completely free of charge. After redeeming your one-time pass, any future wig maintenance will be charged based on the condition of the wig.

To redeem your pass, please contact us by phone at 1+ (443) 554-4896 or email us at Info@Raquealdh.com.

Raw hair wigs, made from unprocessed human hair, can last between 2 to 3 years or even longer with proper care. Their longevity depends on several factors, including how often the wig is worn, the level of maintenance, and how the hair is treated. Regular washing, conditioning, and gentle styling are essential to extend the lifespan of raw hair wigs. Since raw hair is natural and not chemically treated, it tends to be more durable than processed hair wigs.

All of our closures are made with 100% HD lace, offering the most realistic and seamless look. They are perfect for anyone looking to achieve a natural appearance.

Feel free to contact us via email at Info@Raquealdh.com or by calling/texting us at +1 (443) 554-4896.

For faster assistance, texting or calling is recommended. Please allow up to 24 hours for a response via email.